Fulfilled by Noon (FBN) Fees in UAE - Refurbished & Renewed
This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.
Starting July 1st, 2023 the following
fees will apply to all your Fulfilled by noon (FBN) items.
Note:
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.
I.
Default Fees
Default fees are automatically charged
to sellers for every sale on noon.
1. FBN
Outbound fees
A fee that applies to each unit that
is shipped to a customer. The value of the FBN outbound fee is based on a
combination of the dimensions and shipping weight of the product. Find out more about how to calculate the FBN Outbound Fee.
FBN Outbound Fee | Weight Slab | AE |
Cost per unit(AED) | ||
Small envelope | One rate | 7.0 |
Standard envelope | <=0.1Kg | 7.5 |
<=0.25 Kg | 8.0 | |
<=0.50 Kg | 8.0 | |
Large envelope | One rate | 8.5 |
Standard parcel | <=0.25 Kg | 8.5 |
>0.25 Kg & <=0.50 Kg | 9.0 | |
>0.50 Kg & <=1.0 Kg | 9.5 | |
>1.0 Kg & <=1.5 Kg | 10.0 | |
>1.5 Kg & <=2.0 Kg | 10.5 | |
>2.0 Kg & <=3.0Kg | 11.5 | |
Each additional 1Kg till 12 Kg | Additional 1 AED per kg | |
Oversize parcel | <=1.0 Kg | 11.5 |
>1.0 Kg & <=2.0 Kg | 12.5 | |
>2.0 Kg & <=3.0 Kg | 13.5 | |
>3.0 Kg & <=4.0 Kg | 14.5 | |
>4.0 Kg & <=5.0 Kg | 15.0 | |
Each additional 1Kg till 10 Kg | Additional 1 AED per kg | |
>10 Kg & <=15 Kg | 24.5 | |
>15 Kg & <=20 Kg | 29.5 | |
>20 Kg & <=25 Kg | 34.0 | |
>25 Kg & <=30 Kg | 39.0 | |
Extra Oversize | <=1 Kg | 12.5 |
Each additional 1Kg till 10 Kg | Additional 1 AED per kg | |
>10 Kg & <=15 Kg | 26.0 | |
>15 Kg & <=20 Kg | 31.0 | |
>20 Kg & <=25 Kg | 36.0 | |
>25 Kg & <=30 Kg | 41.0 | |
Bulky
| <=20 Kg | 34.0 |
>20 Kg & <=21 Kg | 36.0 | |
>21 Kg & <=22 Kg | 38.0 | |
>22 Kg & <=23 Kg | 40.0 | |
>23 Kg & <=24 Kg | 42.0 | |
Each additional 1Kg till 30 Kg | Additional 2 AED per kg | |
>30 Kg & <=35 Kg | 61.0 | |
>35Kg & <=40 Kg | 71.0 | |
40kg> | Additional 10 AED per 5 kg |
2. Monthly Storage Fees
A monthly fee that applies to each
item that is stored in a noon fulfillment center. The fee is calculated based
on the size of the item in cubic feet* and the number of storage days.
Categories | AE |
Cost per CBF per month (AED) | |
All categories | 1.5 |
*CBF (Cubic Feet) =(L) Length
(cm) x (W) Width (cm) x (H) Height (cm)/28317
3.
Referral fees
For each sold product, we shall charge
a referral fees based on the selling price and the product category as detailed
in the below table. The referral fees are exclusive of VAT.
Note:
CPO: Certified Pre-Owned
Referral fees | |||
Product Family | Product Type | Grade/Generation | Referral fees Percentage of Sale Price |
mobiles | Mobiles & Tablets | unopened/CPO | 5.00% |
mobiles | Mobiles & Tablets | Renewed / Refurbished | 10.00% |
laptops | Laptops | unopened/CPO | 8.00% |
laptops | Laptops | Renewed / Refurbished | 11.00% |
camera | Cameras | unopened/CPO | 8.00% |
camera | Cameras | Renewed / Refurbished | 10.00% |
audio_video | Audio & Video | unopened/CPO | 6.00% |
audio_video | Audio & Video | Renewed / Refurbished | 8.00% |
wearables | Wearables | unopened/CPO | 7.00% |
wearables | Wearables | Renewed / Refurbished | 10.00% |
mobile_accessories | Other Accessories | unopened/CPO | 12.00% |
mobile_accessories | Other Accessories | Renewed / Refurbished | 15.00% |
vg_Accessories | Software & Accessories | unopened/CPO | 12.00% |
vg_Accessories | Software & Accessories | Renewed / Refurbished | 14.50% |
vg_consoles | Consoles | unopened/CPO | 7.00% |
vg_consoles | Consoles | Renewed / Refurbished | 9.50% |
II.
Circumstantial fees
Circumstantial fees are fees that
apply, or are reversed in a variety of irregular scenarios that may take place
while selling your products on noon. They are deducted at the end, or at the
beginning of the month whenever applicable. You can find these fees in your
payments page in Seller Lab, in the Statements tab.
1. Long term storage
A fee applicable to each item stored
in a noon fulfillment center in the aging bucket of more than 365 days.
Categories | AE |
Cost per CBF(AED) | |
All categories | 25 |
*Cubic Feet = Length (cm) x
Width (cm) x Height (cm)/28317
2. Non-Saleable Item storage Fee
This fee applies to non-saleable
inventory stored in noon fulfillment centers for an aging bucket of more that
30 days. (Effective September 1st,2023)
Categories | AE |
Cost per CBF(AED) | |
Non- Saleable Stock | 2 |
3.
Warranty Fees (WNTY)
A charge for warranty claims made by
the customers which the seller couldn't fulfill as per the local law and noon's
policies
4.
Miscellaneous Fees (MISC)
An amount charged to the seller for
any irregular occurrences that they may cause, which engender grievances to our
customer, or/ and against the local laws and noon policies , such as
counterfeit penalties.
5.
Retention Penalty fees (RETP)
The Retention Penalty Fee (RETP) is
charged to the seller to compensate our customers in case they experience any
grievances due to non-adherence to local laws and our policies. These
grievances can be caused by items that have missing parts/accessories, or are
fake, damaged, defective, expired, or not matching the product listed on the
website or have some pricing errors.
III.
FBN Inventory Removal Fee
Free
of charge until September 1st, 2022
A fee that applies to each unit that
is shipped back to you at your request. The FBN inventory removal fee is
either based on the product’s volumetric weight, or the product’s physical
weight, whichever is higher. Find out how to calculate the FBN Inventory Removal Fee.
a. Delivery request
FBN Inventory Removal | Unit of Measurement | AE |
AED | ||
Minimum fee per inventory removal request | 15 | |
Handling fee (per unit) | per unit | 0.3 |
Pickup/same-city delivery fee | per KG* | 1.0 |
Cross-city delivery fee | per KG* | 1.0 |
*Kg is greater of weight in kg or
volumetric weight, where volumetric weight is (L (cm)*W (cm)*H (cm)/5000)
b. Collection
request
FBN Inventory Removal | Unit of Measurement | AE |
AED | ||
Minimum fee per RTV | 15 | |
Handling fee (per unit) | per unit | 0.3 |
One time storage fee | per CBF* | 0.8 |
*where CBF (cubic feet)= L*B*H
(cm)/28,317
IV.
Value Added Services
All goods sent to FBN must adhere to
noon’s packaging guidelines to ensure the safety of your products. To avoid
rejecting products which do not meet these standards, we now offer the
value-added services for your convenience.
Inbound Value-added service | Item type | AE |
Cost per unit(AED) | ||
Plain Polybag /Shrink Wrap | All Envelopes & Standard parcel | 0.8 |
Oversize | 0.8 | |
Extra Oversize & Bulky | 1.0 | |
Bubble Wrap | All Envelopes & Standard parcel | 2.0 |
Oversize | 2.0 | |
Extra Oversize & Bulky | NA | |
Box with Filler | All Envelopes & Standard parcel | 2.0 |
Oversize | 2.5 | |
Extra Oversize & Bulky | NA |
That’s it!
Got more
questions?
Contact us at seller@noon.com
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