This Fulfilled by noon (FBN) service
annex incorporates and is governed by the Seller Terms and Conditions. The
combination of the Seller Terms and Conditions and the provisions of this
service annex shall together constitute the contract between the parties.
Starting January 1st, 2023 the
following fees will apply to all your Fulfilled by noon (FBN) items.
Note:
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.
I.
Default Fees
Default fees are automatically charged to sellers for every sale on noon.
1. FBN
Outbound fees
FBN Outbound Fee
| Weight Slab
| SA
|
Cost per unit(SAR)
|
Small envelope
|
One rate
|
5.0
|
Standard envelope
|
<=0.1Kg
|
5.5
|
<=0.25 Kg
|
5.5
|
<=0.50 Kg
|
5.5
|
Large envelope
|
One rate
|
5.5
|
Standard parcel
|
<=0.25 Kg
|
5.5
|
>0.25 Kg & <=0.50 Kg
|
6.0
|
>0.50 Kg & <=1.0 Kg
|
6.5
|
>1.0 Kg & <=1.5 Kg
|
7.0
|
>1.5 Kg & <=2.0 Kg
|
8.5
|
>2.0 Kg & <=3.0Kg
|
9.5
|
Each additional 1Kg till 12 Kg
|
Additional 1 SAR per kg
|
Oversize parcel
|
<=1.0 Kg
|
8.5
|
>1.0 Kg & <=2.0 Kg
|
9.5
|
>2.0 Kg & <=3.0 Kg
|
10.5
|
>3.0 Kg & <=4.0 Kg
|
11.5
|
>4.0 Kg & <=5.0 Kg
|
12.5
|
Each additional 1Kg till 10 Kg
|
Additional 1 SAR per kg
|
>10 Kg & <=15 Kg
|
22.0
|
>15 Kg & <=20 Kg
|
26.5
|
>20 Kg & <=25 Kg
|
31.5
|
>25 Kg & <=30 Kg
|
36.0
|
Extra Oversize
|
<=4 Kg
|
13.5
|
Each additional 1Kg till 10 Kg
|
Additional 1 SAR per kg
|
>10 Kg & <=15 Kg
|
23.0
|
>15 Kg & <=20 Kg
|
27.5
|
>20 Kg & <=25 Kg
|
32.5
|
>25 Kg & <=30 Kg
|
37.0
|
Bulky
|
<=20 Kg
|
31.0
|
>20 Kg & <=21 Kg
|
33.0
|
>21 Kg & <=22 Kg
|
35.0
|
>22 Kg & <=23 Kg
|
37.0
|
>23 Kg & <=24 Kg
|
39.0
|
Each additional 1Kg till 30 Kg
|
Additional 2 SAR per kg
|
>30 Kg & <=35 Kg
|
59.0
|
>35Kg & <=40 Kg
|
68.0
|
40> Kg
|
Additional 10 SAR per 5 kg
|
2.
Monthly Storage Fees
A monthly fee that applies to each item that is stored in a noon fulfillment center. The fee is calculated based on the size of the item in cubic feet* and the number of storage days.
Categories
| SA
|
Cost per CBF per month (SAR)
|
All categories
|
2.5
|
*CBF (Cubic Feet)=Length (cm) x
Width (cm) x Height (cm)/28317
3.
Referral fees
For each sold product, we shall charge
a referral fees based on the selling price and the product category as detailed
in the below table. The referral fees are exclusive of VAT.
Note:
CPO: Certified Pre-Owned (CPO)
Referral fees
|
Family
|
Product Type
|
Grade/Generation
|
Referral fees Percentage of Sale
Price
|
mobiles
|
Mobiles & Tablets
|
unopened/CPO
|
5.00%
|
mobiles
|
Mobiles & Tablets
|
Renewed / Refurbished
|
8.00%
|
laptops
|
Laptops
|
unopened/CPO
|
7.00%
|
laptops
|
Laptops
|
Renewed / Refurbished
|
10.00%
|
camera
|
Cameras
|
unopened/CPO
|
7.00%
|
camera
|
Cameras
|
Renewed / Refurbished
|
9.00%
|
audio_video
|
Audio & Video
|
unopened/CPO
|
6.00%
|
audio_video
|
Audio & Video
|
Renewed / Refurbished
|
8.00%
|
wearables
|
Wearables
|
unopened/CPO
|
7.00%
|
wearables
|
Wearables
|
Renewed / Refurbished
|
10.00%
|
mobile_accessories
|
Other Accessories
|
unopened/CPO
|
12.00%
|
mobile_accessories
|
Other Accessories
|
Renewed / Refurbished
|
15.00%
|
vg_Accessories
|
Software & Accessories
|
unopened/CPO
|
12.00%
|
vg_Accessories
|
Software & Accessories
|
Renewed / Refurbished
|
14.50%
|
vg_consoles
|
Consoles
|
unopened/CPO
|
7.00%
|
vg_consoles
|
Consoles
|
Renewed / Refurbished
|
9.50%
|
II.
Circumstantial Fees
Circumstantial fees are fees that apply or are reversed in a variety of irregular scenarios that may take place while selling your products on Noon. They are deducted at the end, or at the beginning of the month whenever applicable. You can find these fees on your payments page in Seller Lab, in the Statements tab.
1.
Long-term storage
A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 365 days.
Categories
| SA
|
Cost per CBF(SAR)
|
All categories
|
25
|
*CBF (Cubic Feet)=Length (cm) x
Width (cm) x Height (cm)/28317
2.
Non-Saleable Item storage Fee
This fees is applicable for the non-saleable inventory stored in noon fulfillment center for an aging bucket of more that 30 days. (Effective from 1st September,2023)Categories
| AE
|
Cost per CBF(SAR)
|
Non- Saleable Stock
| 3
|
3.
Warranty Fees (WNTY)
A charge of warranty claims made by the customers which the seller couldn't fulfill as per the local laws and noon's policies.
4.
Miscellaneous Fees (MISC)
As amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/ and are against the local laws and noon policies, such as counterfeit penalties.
5.
Retention Penalty fees (RETP)
The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers in case they experience any grievances due to non-adherence to local laws and our policies. These grievances can be caused by items that have missing parts/accessories, or are fake, damaged, defective, expired, or not matching the product listed on the website or have some pricing errors.
III.
FBN Inventory Removal Fee
a. Delivery request
FBN Inventory Removal
| Unit of measurement
| SA
|
SAR
|
Minimum fee per Inventory removal
request
| |
15
|
Handling fee (per unit)
|
per unit
|
0.3
|
Pickup/same-city delivery fee
|
per KG*
|
1.0
|
Cross-city delivery fee
|
per KG*
|
2.0
|
*Kg is greater than weight in kg or
volumetric weight, where volumetric weight is (L cm*W cm*H cm/5000)
b. Collection
request
FBN Inventory Removal
| Unit of measurement
| SA
|
SAR
|
Minimum fee per Inventory removal
request
| |
15
|
Handling fee (per unit)
|
per unit
|
0.3
|
One time storage fee
|
per CBF*
|
1.0
|
*where CBF (cubic feet)= Length (L)*
Breadth(B)* Height(H)/ 28317
IV.
Value Added Services
All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.
Inbound Value-added service
| Item type
| SA
|
Cost per unit(SAR)
|
Plain Polybag /Shrink Wrap
|
All Envelopes & Standard parcel
|
0.8
|
Oversize
|
0.8
|
Extra Oversize & Bulky
|
1.0
|
Bubble Wrap
|
All Envelopes & Standard parcel
|
2.0
|
Oversize
|
2.0
|
Extra Oversize & Bulky
|
NA
|
Box with Filler
|
All Envelopes & Standard parcel
|
2
|
Oversize
|
2.5
|
Extra Oversize & Bulky
|
NA
|